Information soft-store.de needs

When you are shopping at soft-store.de, we collect only data necessary to process your order. This includes your complete address information in order to be able to send you your ordered products and/or an invoice. You will need this invoice as an evidence of licence (licence agreement) if you buy downloadable software at soft-store.de.

Some information is optional but will make communication between you and us easier. In addition to this these information will help us to adjust our supply in the best possible way to the needs of our customers.

It is your own decision if you want to give us these optional information.

You may ask for or modify the stored data at any time.

Will Customer Data Be Transmitted To Any Third Party?

In some cases your name and e-mail address will be passed on to the manufacturer of the software you bought to generate a valid licence key and/or ensure support by this manufacturer.

If you pay by credit card we will pass this information on to our payment provider BIBIT.

To deliver your order we will pass on address information and phone numbers to the logistics providers we are cooperating.

If you are located in the European Community and you requested for tax free ordering we will verify your submitted VAT ID electronically with the German Office of Finance ("Bundesamt für Finanzen").

For your clearance for certain payment methods (e.g. invoice or direct debit) we reserve the right to consult a third party about your credit standing.

soft-store.de, however, reserves the right to place user data at legal authorities' disposal when asked within the scope of police investigations.

With these exceptions we will under no circumstances pass any customer data on to any third party.

We will only send you a newsletter at your own explicit request. The entry "My newsletters" will help you with the subscription or cancellation of further newsletters.

Which Information Will Be Recorded By soft-store.de?

We observe navigation inside soft-store.de. This information will be statistically interpreted now and then to improve our supply and guarantee optimal online shopping to our customers. These information will not be passed on to any third party.

Why soft-store.de Uses Cookies

Temporary cookies are used by soft-store.de to guarantee a faultless purchasing process. These cookies do not contain any private details and will only temporarily be held within the online browser. The cookies will be deleted after terminating the browser and will also not be saved on the hard disk.

If you select the option "VIP-Order" soft-store.de will install a permanent cookie on your hard disk. This information enables you to visit soft-store.de again without the need of a renewed login. Asking for your personal customer code will protect your data from improper use by any third party. If you do not select "VIP-Order" no cookie will ever be installed on your hard disk.

Do you still have questions about data protection?

We will be glad to help you if you call: +49 (0)721 96458 65